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--- We have eighteen Pilates classes running throughout the week - go to the Pilates page for more details. We are also both now practising Kinesio Taping therapy. Click here for more information.


back pain

Data Protection

During the course of your treatment or Pilates class at Functional Physio and Pilates the clinic necessarily needs to hold some of your personal information. For example, we need to hold your contact details for appointment and/or class purposes and we also need to store your medical questionnaire or clinical notes on the premises as a basic requirement of our clinical professional standards. Assessment notes and medical questionnaires will likely contain confidential personal information such as your medical history and details of previous and current treatment episodes.

We would like to make it clear that Functional Physio and Pilates will never pass any of your contact details to a third party and under no circumstances pass on any of your clinical records unless you have given your expressed written consent in cases where medical reports are required as part of your treatment. If you have been referred to Functional Physio and Pilates by a medical practitioner, then a discharge letter may be sent on completion of treatment. You have every right to see these letters or any other records pertaining to your treatment if you officially request to do so via a ‘subject access request’. Functional Physio and Pilates will always be happy to assist you in any request in this regard with no detriment to your ongoing treatment.  We can also confirm that your data will not be used for any automated profiling purposes.

You also have the right to have to have your personal data deleted on request and to withdraw treatment consent. However, we are required to retain notes pertaining to treatment episodes and any withdrawal of treatment consent would result in termination of your treatment episode.

Clinical notes no longer in use are securely archived after two years and securely destroyed after eight years. We are however required to retain records for a longer period when the patient is a child.

All our clinical records are stored securely on the premises and are unavailable to anyone except authorised clinicians. Personal contact details are used solely for appointment or class purposes.

If you have any concerns regarding how Functional Physio and Pilates handles your data you are entitled to complain directly to the Information Commissioners Office (ICO).

If you have any queries regarding how we store your data or any other issues regarding data protection at Functional Physio and Pilates, then please ask to speak to the registered data controller and clinic owner Jo Pereira

Thank You.

"I have spent many years participating in various sports and over that time have seen various practitioners. When I met Jo...

for the first time I was absolutely confident that she understood my injury problems and would be able to get to the root of the underlying causes as opposed to just dealing with the obvious problem which I felt had happened in the past.

"I have spent many years participating in various sports and over that time have seen various practitioners. When I met Jo for the first time I was absolutely confident that she understood my injury problems and would be able to get to the root of the underlying causes as opposed to just dealing with the obvious problem which I felt had happened in the past. My faith in her paid off as she helped me through a long standing Achilles tendon problem to a very successful conclusion and has treated many minor niggles since.

I cannot recommend Jo highly enough. She is totally professional, caring and most importantly, an excellent physio. As a Personal Trainer I have recommended many of my clients to her and, each, without fail, have had nothing but praise for the way she has dealt with them and got them fully fit again. It is sometimes hard to find a good physio, but I found one!"

Helen Hinsley
Personal Trainer - Fitness First
After a nasty motorbike accident where I snapped both of my legs and smashed my ankle to pieces, I spent several months in bed unable to walk, which further damaged the muscles and ligaments in my legs.
 
I hobbled into Jo's care on crutches, wondering if I would ever walk properly again...
Jo immediately diagnosed the issues and devised a course of easy to follow exercises and stretches to counteract the problems I had.
 
I'm now able to walk long distances again and am very grateful for the huge improvement Jo has made to my quality of life; she is obviously an expert physiotherapist with a wealth of experience and a very genial manner.
 
I would definitely recommend a visit to Functional Physio to get a high quality assessment and to devise a plan to rectify whatever problem you have it could be the wisest investment decision you make this year!

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